Shipping and return policies for The Veils

Shipping Info
We go to the post office 3/4 times a week, unless otherwise noted. We ship from the UK, standard airmail or first class. Items within the UK should arrive within a week or so, items overseas may take up to 3 weeks, or more in out of the way destinations. Please get in touch at hello@theveils.com if you've been waiting longer than seems appropriate.

If you'd prefer to ship recorded, or would like to arrange express shipping, please drop us a line. However, depending on your location, this can get quite expensive.
Return Policy
If your item arrives damaged, is the wrong item, or doesn't arrive at all, please get in touch at hello@theveils.com for a refund or replacement.

If your item arrives and you just no longer want it, or feel it in some way wasn't what you were after, please get in touch anyway, but we can't promise miracles.